Speak nicely: Express different opinions harmoniously

Author: (USA) Elgin White Jingxuan
Publisher:
Publish Date: 2004-01-01
Features: As confirmed by best-selling author Dr. Suthep Thaiton Elgin, you don’t always have to worry in life. By mastering the various techniques introduced in this book, you can respond to others’ unkind words clearly and appropriately, convey negative information you must deliver without compromising your dignity or principles, and maintain a harmonious atmosphere. By exploring this book, you will learn:
■ How to offer suggestions or opinions to your boss, colleagues, or employees without causing offense;
■ How to prevent family conflicts from escalating;
■ How to restrain others from creating or intensifying unkind emotions;
■ How to use language in various situations that reduces tension and fosters harmony.