Winning Customer Communication Details

Author: Song Yushu
Publisher:
Publish Date: 2007-01-01
Features: During the sales process, communication is not always smooth sailing. It involves many unknown difficulties and hardships, which not only include physical exhaustion but also the expenditure of mental and intellectual effort. As a result, some say that sales is a hard but rewarding job. For salespeople, only by quickly mastering the methods, skills, and details to pay attention to in communication with customers can they stand out early from the training and make communication become effortless and enjoyable. This book is based on this, introducing 66 common communication details and challenges in sales, hoping to help salespeople win the favor and loyalty of customers, thereby also achieving their own development and the growth of the company. ... In the sales process, for salespeople, only by quickly mastering the methods, skills, and details to pay attention to in communication with customers can they make communication become effortless and enjoyable early on. This book is based on this, introducing 66 common communication details and challenges in sales in six chapters, hoping to help salespeople win the favor and loyalty of customers, and thereby remember their own?