Benchmarking and Best Practices

Author: Michael Jordan
Publisher:
Publish Date: 2003-10-01
Features: This book clearly introduces the excellent management method of benchmarking and analyzes the reasons why it plays a significant role in "a stone's throw can help shape jade." For ambitious companies, a scientific action guide is undoubtedly highly valuable. From selecting benchmark content to establishing benchmark targets, and from collecting and analyzing data to the thorough execution of benchmarking projects, this book simplifies complex and tedious processes and presents them in easy-to-understand language, helping you master this outstanding management tool.