Author: Zheng Shiyong
Publisher:
Publish Date: 2006-09-01
Features: Section 2: Employee Relationship Management Skills
As the ancients said, "Heavenly timing is not as important as geographical advantage, and geographical advantage is not as important as harmony among people." This means that even the best climate and geographical location cannot match the power of unity and cooperation among people. And the prerequisite for harmony is that all participants in an activity must first have good relationships. Otherwise, even the best timing and geographical conditions cannot achieve the goal.
I. Case Studies as Warnings
Case 1: A Female Worker Jumps to Her Death Due to Unapproved Leave
The Southern Metropolis Daily reported on March 15, 2005, that a female worker at a company in Pinghu Street, Longgang District, Shenzhen, jumped to her death because her long leave request was not approved by her supervisor. However, some people claimed that she jumped to her death due to personal conflicts. After the incident, the company stated that the reasons were still under investigation.
Case 2: Elder Workers Block a National Highway in Anger Over New Employee Salary Increases
The Southern Metropolis Daily reported on March 27, 2005, that at a factory in Shajing Street, Shenzhen, elder workers blocked National Highway 107 in anger over the salary increase for new employees (which was intended to meet the minimum wage standards).
II. Employee Relationship Management Guidance
(1) The above two real cases both occurred in the manufacturing industry. I believe these lessons are enough to attract the attention of managers. In fact, such incidents are not accidental but the result of accumulated conflicts reaching a certain stage. Imagine if the leader in Case 1 had listened patiently to the female worker's reasons for taking leave and told her that the company was in a rush to ship goods, asking her to understand and promising to approve her leave as soon as the goods were shipped. I believe the female worker would not have taken her life over this issue.
When managing employee relationships, managers should pay attention to the following points:
Good production management technology
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