World 500 Leading Enterprise Training Course: Retail Sales Service Skills

Author: Liu Tao
Publisher:
Publish Date: 2003-09-01
Features: This book is a phase of career development and a tool for corporate training! Few people enjoy being forced to change their mindset or constantly being pushed to make self-improvements. This book will integrate methods and techniques to avoid the resistance employees may feel during motivation. Many trainers, when training salespeople, only teach methods and techniques themselves while neglecting related aspects, resulting in minimal effectiveness. This book will not only impart sales service skills but also subtly strengthen the psychological qualities of sales service personnel, enhancing their professional competitiveness, revitalizing the store, and ultimately improving store performance.