World 500 Companies Training Course: Professional Training for Store Sales Personnel

Author: Lu Daiyuan
Publisher:
Publish Date: 2003-09-01
Features: The competition in the business world is becoming increasingly fierce, especially in retail store competition. Some stores attract a constant flow of customers and enjoy continuous prosperity, while others fade away like a fleeting flower, lost in the competitive market. One of the most critical issues lies in whether the service attitude and sales skills of the store staff can truly satisfy a broad range of customers. This book provides in-depth yet accessible explanations, offering comprehensive professional training for store staff. It aims to cultivate and enhance the skills they need in the workplace, including customer etiquette, communication techniques, sales abilities, and store management skills. By doing so, it improves the overall appearance of the store, effectively increases sales, and enables the store to successfully stand out in fierce competition and thrive long-term.