Conflict of interest

Author: (USA) Jane T.
Publisher:
Publish Date: 2006-04-01
Features: We all encounter at least a dozen, or even hundreds or thousands of psychological conflicts every day, and we have basic common sense on how to handle such daily conflicts. However, skillfully and smoothly managing conflicts in interpersonal relationships is a skill most people lack, especially when dealing with conflicts in the workplace, such as employees with their bosses, salespeople with customers, or PR managers with media reporters. The greatest danger of failing to handle conflicts is that we may find ourselves in a dead end, with no way out, and then completely give up resistance. Sometimes, we make concessions far beyond our original psychological bottom line because we haven’t learned how to effectively and correctly handle conflicts and guide them toward a positive direction. We recommend this book to you—whether you are a government official, a corporate leader, or an MBA student. We firmly believe that reading this book will benefit you greatly, helping you maintain and enhance relationships among organizational members, even family members; it will also help improve your leadership and management skills, propelling your career forward.