Service Standards of the Restaurant

Author: Zhang Yulin et al.
Publisher:
Publishing Time: 2000-03-01
Features: Restaurant service is one of the regular tasks in the catering industry and plays a significant role in the operation of catering enterprises. This book guides readers on how to organize excellent restaurant service, covering all aspects of this work—from the facilities and decorations of the restaurant to the organization structure and job responsibilities, from the etiquette and cultivation of service staff to the implementation of services in various situations, as well as the various relevant knowledge that should be mastered. The content is detailed, and the requirements are clear, making it a practical reference book for standardizing restaurant service work. It is suitable for catering industry management personnel, service staff, and relevant teaching personnel to read and refer to.