New Edition Modern Hotel (Hotel) General Manager Must Read

Author: Zhang Jie
Publisher:
Publish Date: 2005-09-01
Features: The ultimate goal of a hotel (restaurant) general manager is to effectively manage the hotel (restaurant) using standardized management methods. To help hotel (restaurant) general managers improve towards this goal, we have organized a team to compile the book "Modern Hotel (Restaurant) General Manager's Essential Readings." This book draws on relevant management experiences and practices in hotels (restaurants) and provides a detailed introduction to the management knowledge that general managers should understand and master, such as the product characteristics of hotels (restaurants), promoting employees to establish correct service concepts and awareness, standardized management of various departments in hotels (restaurants), monthly reports and record forms for general managers, hotel (restaurant) human resource management, and other management aspects. This book is highly practical and can not only serve as a reference for hotel (restaurant) general managers in planning and management but also be used for general managers to standardize their work, study, and for friends interested in the hotel industry to learn and understand.