How to Be an Excellent Hotel Team Leader

Author: Nan Zhaoxu Teng Baohong
Publisher:
Publish Date: 2005-08-01
Features: Due to the uniqueness of the hotel industry as a sector and its certain level of professionalism, an individual with strong personal qualities and professional competence must undergo systematic training and practical experience to become an outstanding hotel employee. Moreover, whether it is a new employee or an experienced one, they cannot remain at a low level of "just being competent in their work." Instead, there is a demand for continuous improvement in quality. This is not only the requirement of the increasingly fierce market competition in the hotel industry but also the need for the tourism industry to move towards diversified goals, as well as the requirement for the development of the hotel itself. More importantly, it is also the demand of career planning for employees and the increasingly intense competition in the workplace. This series of books is designed for eight positions, specifically: "How to Be an Excellent Hotel Administrative Manager," "How to Be an Excellent Hotel Marketing Manager," "How to Be an Excellent Housekeeping Manager," "How to Be an Excellent Food and Beverage Manager," "How to Be an Excellent Front Office Manager," "How to Be an Excellent Hotel Team Leader," "How to Be an Excellent Woven Quilt Room Attendant," and "How to Be an Excellent Food and Beverage Attendant."