Human Resource Management in the Hospitality Industry: Second Edition

Author: Mary L. Tancik (USA) Translated by Hong Xu
Publisher:
Publish Date: 2004-09-01
Features: As a professional textbook discussing human resource issues in the hotel work environment, this book focuses on the processes and procedures of human resource management in the hotel industry. It introduces career development, consulting advice, team coaching, training guidance, behavior correction, compensation and benefits, and incentive techniques in the hotel industry. The author, Dr. Mary L. Tancik, not only has extensive teaching experience but also, during the writing process, drew upon and referenced the insights of many human resource experts in the hotel industry. She also cited numerous industry-related case studies, making the book well-structured, innovative in format, comprehensive in content, and vivid in case examples.