Author: Wang Shaowu
Publisher:
Publish Date: 2004-02-01
Features: This book can serve as a reference and teaching material for training housekeeping and front desk staff for hotel managers, administrators, and instructors. It can also be used as a self-study guide and operational manual for hotel and service personnel, addressing the issue of hotel managers giving commands while service staff passively execute without understanding the reasons behind it.
Room Service Manual
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