100 Tips for Reception Skills in the Food and Beverage Industry

Author: Mao Jian
Publisher:
Publish Date: 2004-02-01
Features: Successful Business Series. In today's "customer-first" marketing era, the key to operating a restaurant is not about how superior the location is or how satisfactory the store and facilities are, but about providing enthusiastic and attentive service that meets customer satisfaction. This book offers 100 essential dining reception techniques, allowing you to master an important reception skill in just 3 minutes. Quickly grasp the secrets to running a thriving restaurant business.