Difficult conversation

Author: [UK] David Martin
Publisher:
Publish Date: 1999-08-01
Features: Organized by the Institute of Management Fund and Pitman Publishing Company, the "Management Art Series" not only systematically introduces various knowledge needed in daily work but also elaborates on the core techniques for managers to conduct daily management work. These techniques not only help managers handle their work with ease but also, after carefully reading this series, you will possess a treasure trove that can help you advance rapidly and steadily along your career ladder. "Difficult Conversations" teaches that excellent managers know how to handle awkward situations in conversations and can bring them and their teams closer together, enhancing cohesion.