HCM International Hotel Management Model

Author: Beijing Changshi International Hotel Management Co., Ltd. [
Publisher:
Publish Date: 1997-01-01
Features: The book includes seven sections: Administrative Section, Human Resource Development Section, Planning and Finance Section, Marketing Section, Guest Service Section, Food and Beverage Section, and Engineering Section. It introduces the organizational structure, job responsibilities, quality requirements, work procedures, and management systems of departments such as the General Manager's Office, Administrative Department, Shopping Mall Department, Finance Department, Computer Department, Public Relations Department, and Engineering Department.