Housekeeping Attendant Work Manual

Author: Jiang Ling
Publisher:
Publish Date: 2007-01-01
Features: "The Housekeeping Staff Work Manual," edited by Jiang Ling, Chief Trainer of New Boya, and published by Guangdong Economic Publishing House. This is a comprehensive training book designed to improve the work skills of hotel housekeeping staff. The book is divided into seven parts: Preparation, Cleaning Rooms, Cleaning Bathrooms, Cleaning and Maintenance of Furniture and Utensils, Guest Services, Other Work, and Emergency Situations. It comprehensively covers flowcharts of housekeeping service processes, detailed work procedures, operational standards, and instructions for housekeeping services. It is an ideal textbook for pre-opening training, on-the-job training, skill improvement training, and other training for hotel housekeeping staff. The book is comprehensive, covering all aspects of housekeeping staff work; concise in language, accompanied by real work photos of hotel staff to enhance understanding; and simple and practical, which is a key feature of the book.