Cashier Work Manual

Author: Jiang Ling
Publisher:
Publish Date: 2007-01-01
Features: "Cashier Work Handbook," edited by Jiang Ling, Chief Trainer of Xinboyao, and published by Guangdong Economic Press. This is a comprehensive training book designed to improve the work skills of hotel cashiers. The book is divided into five parts: Front Desk Cashiering, Food & Beverage Cashiering, Foreign Currency Exchange, Cashier Knowledge, and Handling Special Situations. It comprehensively covers cashier work flow diagrams, cashier work details, operational standards and instructions for cashier work, etc. It is an ideal textbook for pre-opening training, on-the-job training, and skill improvement training for hotel cashiers. The book is comprehensive, covering all aspects of a cashier's work; concise in language, accompanied by real work photos of hotel staff to enhance understanding; and simple and practical, which is a key feature of the book.