Author: Xue Jianhong
Publisher:
Publish Date: 2003-03-10
Features: This book elaborates on the origin and development of etiquette, politeness, etiquette cultivation, appearance, etiquette behavior standards for tourism service personnel, polite expressions for tourism service personnel, service etiquette in tourism hotels, tour guide service etiquette, foreign-related etiquette, etc.
Travel Service Etiquette
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