Sustainable Success Organizations: The Art of Corporate Health

Author: (USA) Philip B. Crosby
Publisher:
Publish Date: 2006-05-01
Features: Under the advocacy of Crosby, "Zero Defects" has become the working standard of international excellent enterprises. This series of books is a holistic record of Crosby's "Zero Defects" journey, a perfect presentation of the master's wisdom in China. It will showcase successful cases of renowned enterprises for readers concerned with quality management, and provide insights into the mysteries of "Zero Defects" for ambitious Chinese enterprises striving to enhance their quality competitiveness, helping them grasp the sources of profit and competitive advantages.
The Sustainable Successful Organization: Integrates the concept of health from medicine with process management in quality management. A healthy organization can become a sustainable successful organization. How do people work in such an organization? People get things right the first time; growth is profitable and stable; customer needs are predictable; changes are planned and manageable; people take pride in working there. For the sustainable development of the enterprise, we should all learn the art of keeping the organization healthy. Crosby has prescribed a long-term effective health regimen for businesses. By applying his unique methods, you will learn how to manage more effectively using five key tools: people, growth, market understanding, change, and corporate pride. It is precisely these factors that create the crucial differences between thriving companies and failing ones.