Knowledge Management: Theory, Technology, and Operations

Author: Feng Jicheng
Publisher:
Publish Date: 2006-01-01
Features: The author possesses interdisciplinary academic backgrounds in mathematics, computer software, management science, and engineering, with over a decade of experience in the IT industry and consulting in knowledge management and enterprise informatization. This book explores and conducts systematic research on the fundamental theories of knowledge management, IT technologies, and implementation and operational management. To study knowledge management, sufficient attention must be given to knowledge itself. This book begins with the basic concepts of knowledge, establishes a knowledge classification system through taxonomic theory, and reveals the operational mechanisms of knowledge by exploring the laws of knowledge transformation. Starting from the philosophical thoughts of knowledge management and the theoretical framework of systems analysis, the book proposes a model system for knowledge management. Combining computer technology and organizational behavior theory, it systematically introduces the technologies and tools of knowledge management in several aspects, including knowledge management systems, knowledge maps, knowledge discovery, knowledge portals, and knowledge management security systems. In terms of knowledge operations and how knowledge management creates value, the book provides practical guidelines on strategy and rules, organizational systems, cultural factors, evaluation and auditing, and incentive mechanisms during the knowledge operation process. This book offers research resources for knowledge management theorists and provides significant help to scholars and consultants currently engaged in knowledge management research, as well as business managers interested in knowledge management. The importance of knowledge management is increasingly recognized. This book conducts new explorations and systematic research on the fundamental theories of knowledge management, IT technologies, and implementation and operational management. It possesses a certain theoretical depth in the architecture models and knowledge processes of knowledge management, proposing many new viewpoints and theoretical systems. In terms of knowledge management technologies, especially IT systems and tools, it provides a comprehensive and systematic. In the operational practices of knowledge management, it answers applied practice questions in-depth and clearly from multiple perspectives, including methodologies, operational models, the interrelationship between human resource management and corporate culture management, evaluation and auditing, and incentive mechanisms. The research resources compiled in this book provide valuable guidance for scholars and business managers who wish to further study knowledge management. This book is suitable for senior management such as CEOs/CIOs/CKOs in enterprises, as well as researchers, consultants, and professionals in related fields.