Zero Defect Management -- New Momentum for Quality Management

Author: Lu Xianlin
Publisher:
Publish Date: 2006-06-01
Features: However, he abandoned the medical field and devoted himself to manufacturing. While working at KraussMaffei, as a quality technician, he tested electric motors and inspected gearboxes. This marked the beginning of his career as a quality professional, where he first learned about quality concepts and strived to acquire all knowledge related to quality control to make it his career. He also joined the American Society for Quality, read every book he could find, and attended every course that allowed him to participate. Crosby was excited: "I started from the bottom of the business world and worked my way up, doing almost every kind of job. Inspector, tester, assistant supervisor, junior engineer, chief engineer, department head, manager, director, vice president of the group company."