Modern Hotel (Hotel) Supervisor Team Leader Work Standard

Author: Wang Shu
Publisher:
Publish Date: 2006-12-01
Features: The management of supervisors and team leaders belongs to the grassroots management of hotels, and grassroots management is a crucial aspect of modern hotel management. It aims to pursue efficiency and quality, applying general management theories to the practical operations of grassroots management. Grounded in more detailed and specific management, it forms unique principles and methods, thereby showcasing distinctive characteristics. This book is designed for supervisors and team leaders in the hospitality industry, with the purpose of enhancing their professional skills and management capabilities. The language is concise, the content is comprehensive, and it covers all aspects of modern hotel (hotel) grassroots management, including the work standards and management regulations for supervisors and team leaders in various departments such as the front office, housekeeping, food and beverage, leisure and recreation, shopping mall, security, public relations, engineering, and finance. It emphasizes practicality and operability, with the hope of providing reference and guidance for grassroots management personnel in hotels (hotels).