Introduction to Secretarial Studies (Second Edition)

Author: Lu Yufang (Compiler)
Publisher:
Publishing Date: 2006-07-01
Features: This book is one of the "New Series of Secretarial Studies Textbooks" and is divided into two main parts:
Chapters 1-5 cover the basic knowledge and fundamental theories of secretarial studies, including content such as the concept of secretaries, secretarial work, the definition of secretarial studies, historical development, secretarial organizational structures, the qualities, intelligence, psychology, personality, gender characteristics, training, and assessment of secretarial personnel, as well as their social activities, role awareness, and interpersonal relationships.
Chapters 6-12 focus on secretarial practice and basic skills, including information and research, applied writing, document processing, conference organization, public correspondence, communication and coordination, as well as office management, telecommunications, supervision, confidentiality, reception, on-duty responsibilities, and schedule planning.
This book integrates the latest research findings in the field of secretarial studies, forming its own theoretical system and framework structure. It summarizes the work practices of numerous experienced and new secretarial professionals. It offers insightful exploration into some weak points in current secretarial studies and emerging trends in secretarial work, particularly in areas such as secretarial self-cultivation, secretarial psychology, personality and gender characteristics, handling various interpersonal relationships, and coordinating policies, regions, work, and interpersonal relationships.
As a textbook for secretarial studies in colleges and universities, this book has been widely used for many years and is highly favored by both students and teachers. It has also been designated as the core textbook for relevant qualification certification exams.
Now revised and updated by the author, the book has been supplemented with the latest content related to electronic information technology in secretarial work. In addition to being more closely aligned with teaching needs, it also serves as an authoritative guide for training and qualification certification for industry professionals.