Zero defects

Author: Yang Gang
Publisher:
Publish Date: 2006-05-01
Features: This classic collection is written by Mr. Yang Gang, known as the "Father of Zero Defects in China," drawing on over a decade of experience in management practice, consulting, and training in multinational companies. It is an indispensable quality management reading for every business manager. The book highlights the misconceptions held by Chinese corporate managers regarding quality and quality management, explains the Zero Defects Management theory proposed by the American quality management master Joseph M. Juran, and provides an in-depth analysis of concepts such as "Zero Defects," "Do It Right the First Time," "Quality Culture," "Completeness," and "Building Trustworthy Organizations." It also proposes practical solutions to quality issues based on the realities of Chinese enterprises. The arguments are thorough and easy to understand, making it highly valuable for business managers who prioritize quality management and aim to enhance their company's competitiveness. By reading this book, you will gain a deeper understanding of the extraordinary significance of Zero Defects Management in achieving outstanding performance for your organization.
This classic collection is written by Mr. Yang Gang, known as the "Father of Zero Defects in China," drawing on over a decade of experience in management practice, consulting, and training in multinational companies. It is an indispensable quality management reading for every business manager. The book highlights the misconceptions held by Chinese corporate managers regarding quality and quality management, explains the Zero Defects Management theory proposed by the American quality management master Joseph M. Juran, and provides an in-depth analysis of concepts such as "Zero Defects," "Do It Right the First Time," "Quality Culture," "Completeness," and "Building Trustworthy Organizations." It also proposes practical solutions to quality issues based on the realities of Chinese enterprises. The arguments are thorough and easy to understand, making it highly valuable for business managers who prioritize quality management and aim to enhance their company's competitiveness. By reading this book, you will gain a deeper understanding of the Zero Defects Management philosophy, principles, and common pitfalls, as well as a profound comprehension of its extraordinary significance in achieving outstanding performance for your organization.