Author: Shao Dechun
Publisher:
Publish Date: 2006-01-01
Features: Are you often lost when managing hotels or inns, unsure of what to do each day? Do you find yourself busy all the time but still achieve no significant results? Do you frequently doubt your management abilities and worry about how to climb the ladder to higher management? The Chinese hotel industry is growing rapidly, with fierce competition; hotel professional managers are becoming scarce talents in hotels and inns across the country; the Chinese hotel industry is engaged in a talent war. What are the criteria for a good manager? What should an excellent hotel professional manager manage? How can you become an excellent hotel professional manager? How can you cultivate and retain top hotel management talent? This book will show you how to solve these problems and provide systematic training to become a master of hotel management. It will help you grasp the true essence of hotel operations, expand your work, and quickly improve your level and professionalism in managing hotels!
The hotel manager manages what
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