Public Service Capability -- Nine Competencies Training Course for Civil Servants

Author: Ren Jie (Compiler)
Publisher:
Publishing Time: Not Available
Features: To truly serve the people wholeheartedly, as civil servants who carry the profound trust and hope of the nation and its people, what needs to be done is actually quite simple—it starts with me! Starting with oneself, continuously expand one's public service capabilities, cultivate a service spirit, enhance professional quality, improve service efficiency, and ultimately meet the needs of the general public. These are also the core themes of this book. Currently, the Chinese government is increasingly emphasizing and advocating the transformation we mentioned above, that is, shifting from a management-oriented government to a service-oriented government. As a result, we optimistically believe that the role transformation of civil servants is inevitable, although this transformation can be quite painful for those accustomed to being in a superior position. However, for the general public, it is a commendable change that aligns with public sentiment. The purpose of writing this book is to hope that after reading it, the readers can gain a general understanding of the basic theories and concepts of public service, master the specific operational techniques and principles outlined in the book, and apply them in practice.