Author: Wang Zhongqiu
Publisher:
Publish Date: 2005-09-01
Features: A must-do task for every manager and employee. Chinese people are not short of diligence or wisdom; what we lack is the spirit of doing things meticulously. Chinese fast food can't compete with McDonald's or KFC precisely because we fail to handle "small details" well. "Detail Management Expert" Mr. Wang Zhongqiu argues the importance of "details" in management with striking cases. The included VCD covers four aspects: 1. Details with significant implications 2. The consequences of neglecting detail management 3. The reasons for neglecting detail management 4. How to do detail management well
Detail determines success (refined)
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