Practical social skills

Author: (English) David Fontana, translated by Hu Xinhe, Tang Refeng
Publisher:
Publish Date: 1997-09-01
Features: Due to the book's focus on practicality, the emphasis is on action and understanding rather than testing theoretical models of interpersonal communication. Although the book is grounded in literature and research evidence, like other titles in the "Practical Problems" series, we generally avoid extensive reviews of this evidence or literature. As a reader, you will benefit from examining the main issues in professional relationships: What can you give and what can you expect in these relationships? Why and how do professional relationships sometimes become unsatisfactory? At the same time, we will encourage you to examine yourself more thoroughly, so that in a relationship, you not only consider what happens externally but also have a clearer understanding of what happens internally in your psychological self. The book will also help you help others develop appropriate social skills. In professional life, we often encounter clients and colleagues who, not only with us but also with most people they interact with, struggle to handle relationships well. Whether you want to help them formally or informally, this book will inspire you on how to do so. Throughout the book, there are exercises, case studies, and summaries to give you the opportunity to reflect more thoroughly on your professional relationships and the potential issues they may present. However, the purpose of this book is not to provide strict rules to determine what works and what doesn't when interacting with others. What is more important for building good relationships is your attention and respect for others, as well as a genuine understanding of their behavior patterns, rather than relying on fixed formulas.