21st Century Quality (Quality and Competition Concepts in Corporate Sustainability)

Author: Conti et al. (eds.), Di Hui (trans.)
Publisher:
Publish Date: 2005-01-01
Features: Today, for many enterprises that have tirelessly strived on the path to excellence, the concepts of 20th-century quality management have become a relic of the past. As we step into the 21st century, the focus on quality management has once again become a fundamental organizational and market strategy for leading companies to gain a competitive edge. This book loudly proclaims to the world: the 21st century is a century of quality, and people must give quality unprecedented attention, thereby further expanding the foundation of quality practice in the 21st century, broadening the scope of quality principles, and achieving the widespread application of quality across the entire business community and even society as a whole. This book is edited by three authoritative scholars in the field of quality—Tito A. Conti, Katsuo Kondo, and Gregory H. Watson. The selected papers offer in-depth discussions on current hot topics in quality from multiple perspectives, including: ◎ The role of leadership as a core element in sustainable quality. ◎ The evolution from continuous improvement to continuous innovation. ◎ Six Sigma, a crucial step toward the maturity of quality. ◎ Integrating quality into the strategic formulation process of an enterprise through policy deployment. This book serves as a shortcut for senior management to understand quality management. At the same time, the insights from top-quality experts and scholars can also inspire quality researchers and practitioners.