Techniques for Successfully Negotiating with Customers: High-level Negotiation Skills are the Key to Business Deals

Author: Chen Qihua
Publisher:
Publish Date: 2003-01-01
Features: As a sales negotiation professional, have you ever encountered a deadlock situation during customer negotiations and found yourself unsure how to respond? Have you ever been put in a passive position, making concessions without principles? These are all signs of a lack of negotiation skills. This book is written around the various problems sales negotiation professionals may encounter during negotiations and the various techniques they can apply. It will tell you how to successfully break deadlocks, how to successfully negotiate, and how to successfully communicate with customers. By mastering the techniques in this book, you can achieve successful negotiation without compromising your interests.