Auditing and Implementation of the Telecommunications Industry TL 9000 Quality Management System

Author: Peng Wenzhong
Publisher:
Publish Date: 2005-05-01
Features: This book provides an in-depth analysis and detailed explanation of the TL9000 quality management system standard requirements, based on practical experience in the communication industry and relevant documents. It focuses on providing audit references for the 81 additional clauses added by TL9000 compared to ISO9001, including summaries of the added requirements, key points for implementation, audit guidance (such as audit planning, audit approach, case studies, relationship with measurements, issues and explanations, etc.).