Modern malls, supermarkets, chain stores five-star service standards

Author: Nan Zhaoxu
Publisher:
Publish Date: 2003-05-01
Features: "Modern Supermarket Chain Star Service Standards" is composed of a DIY concept electronic graphic interactive form, book + CD + ROM disc. "DIY" stands for "Do It Yourself," a management philosophy and method that has become popular among Western enterprises and institutions in recent years. Readers can simply click on the electronic file code or file name in the relevant text to enter a rich interactive e-text world. Users can read, search, print, copy, and download according to their own needs. Especially, they can personalize modifications based on the specific requirements of institutions and enterprises, directly applying them to management and training work.