Hotel Service and Management English (Second Edition) (Second Edition)

Author: Guo Zhaokang
Publisher:
Publish Date: 2006-01-17
Features: This book is one of the professional English series textbooks for secondary vocational schools. The entire book is organized around the frontline work processes of international hotels, following the specialized foreign language teaching principles tailored to the industry's emphasis on oral communication. The book consists of 16 units, each including sections such as Warm-up Listening, Text, Situational Dialogues, Exercises, Reading Comprehension, and Listening Practice. The content covers the main service areas and management basics of international hotels, with a focus on the practicality and appropriateness of language. The book is accompanied by Practice Answers for Hotel Service and Management English (including reference translations, exercise answers, and listening materials), as well as audio cassettes. It can be used as a professional English textbook for hotel service and management programs in secondary vocational schools, as well as a training manual for frontline positions in international hotels. It is also suitable for self-study.