Did I make myself clear?

Author: Terry Fieber
Publisher:
Publish Date: 2003-04-01
Features: In our efforts to achieve career success and build harmonious relationships, nothing is more important than mastering the art of communication. Drawing on his own experiences and learning from others, business leader Terry Fieber presents the communication secrets of successful people. This book covers several aspects of successful communication, telling you how to value others in your interactions, how to skillfully resolve problems, and how to dress for success—most importantly, you will learn both verbal and nonverbal communication techniques, enriching your life and making it more fulfilling and accomplished:
Nonverbal Language: Being sensitive to others' nonverbal cues can elevate your relationships to a higher level.
Outer Appearance: Dressing and appearance can prevent others from making decisions that affect your life.
Valuing Others: The best way to achieve success in life is to help others succeed.
Listening to Others: The key to successful communication lies in the words and emotions of the speaker.
Being Sincere: A single encouraging word can bring joy for a year.
Self-Communication: Success or failure depends on your self-talk.