Trust in the organization

Author: Rodney M. Kramer
Publisher:
Publish Date: 2003-02-01
Features: The three books included in this collection complement each other. Trust: Building and Destroying Cooperation focuses on basic theory, Trust in Chinese Society is a Chinese study on trust issues, and Trust in Organizations, while including theory, is largely an applied research on foreign trust issues, forming a good complementary relationship with the first two and being more suitable for management researchers and practitioners on the front line of management. The content of this book includes Preface, Where Trust Is Headed, Trust in Organizations, Trust and Technology, Trust-Based Management Forms, Trust and Third-Party Gossip, Development and Maintenance of Trust at Work, Microorganizational Behavior and Network Organizations, Rapid Trust and Temporary Groups, The Road to Hell, Diverging Realities in Hierarchical Relationships and Intersecting Disappointments, Moving Beyond Distrust, Organizational Response to Crisis, Trust and Crisis, Organizational Trust Scale, Trust in Organizational Authority, Collective Trust and Collective Action, Understanding the Interaction Between Procedural Justice and Distributive Justice, Postscript.