Quality Management (Second Edition Revision)

Author: Yu Qiwu
Publisher:
Publish Date: 2005-07-01
Features: This textbook is designed for university students majoring in business administration, enterprise management, marketing, and management science and engineering. Its purpose is to enable these students to systematically master the knowledge of quality management, laying a professional foundation for their future careers as corporate managers or quality management managers, quality engineers in independent inspection and testing institutions, auditors in quality certification agencies, consultants in quality consulting firms, or civil servants in national quality supervision and management departments. Therefore, the content of this book is arranged as closely as possible to the actual business practices of current quality management. In terms of the depth and breadth of quality management knowledge, it aligns with the relevant national laws, regulations, rules, systems, international practices, technical methods, and standards.
From the perspective of enterprise management, this book introduces how enterprises conduct quality management in their specific operational environments under the macro context of international trade rules, internationally recognized quality certification systems, national quality legislation, and national quality supervision. The content primarily covers the establishment of quality management systems, product quality inspection, process quality control, enterprise standardization, and metrology management. The book includes 17 real-world cases with analyses, highlighting current quality issues, solutions, and quality management experiences in industries such as food, textiles, machinery, Huazhong University of Science and Technology, and power.
This book can not only serve as a textbook for management majors in higher education institutions but also be referenced by corporate management personnel and as a study guide for quality technical personnel preparing for professional examinations.