Management System Performance Improvement Guide

Author: Li Zaiqing
Publisher:
Publish Date: 2006-06-01
Features: This book is based on the philosophy of continuous improvement and pursuing excellence. It addresses the common concern of how organizations that have obtained quality, environmental, and occupational health and safety management system certifications can enhance the performance of their management systems. Through the explanation of the widely applicable ISO 9004:2000 standard, as well as the description and examples of currently prevalent and practical management methods and tools such as the Excellence Performance Model, Goal Management, Benchmarking, 5S Management, 6 Sigma Management, Supply Chain Management, and Benchmarking Method, the book aims to provide guidance and support for organizations seeking continuous improvement in their pursuit of management system effectiveness and performance enhancement. This book is suitable for corporate management personnel, certification auditors, management consultants, corporate planners, and faculty and students in higher education institutions.