Spiritual Gymnastics - Work by Zheng Shiyuan

Author: Zheng Shiyuan / Country: Mainland China
Publisher:
Publish Date: 2006-06-01
Features: "You keep blaming, forgetting to appreciate how neatly he dresses—it deserves praise." From their recollections and dialogue, the points of conflict between father and son gradually emerge: the father has developed a habit of destructive criticism, always forgetting to appreciate; conversely, the child has grown accustomed to distancing himself and harboring hostility toward his father. Similar situations are common in the workplace. Third, pay attention to what others are doing around you, don’t just look for faults, but identify constructive strengths and give praise. In work, sincere compliments on the spot can make many people willing to work with you. When guiding a group, give them clear goals, provide guidance and preparation in advance, and they will surely perform well—don’t forget to give them on-the-spot compliments. Teachers, in particular, must demonstrate this skill. By focusing on children’s successful performances, their motivation, concentration, and spontaneity can be easily inspired. Especially when grading homework, timely positive comments, such as in a science assignment: "Your observation skills are strong, and your conclusions are well-reasoned," or in an exercise book: "This essay moved me," and so on, are excellent ways to foster interpersonal interaction and encourage proactive learning. When dealing with others, you may inevitably encounter tyrannical and domineering individuals. How should you handle them? If someone is tyrannical and tries to take advantage of you, don’t just endure it—this only encourages them to think you’re easy to bully. You should consider taking necessary action to make them realize it’s difficult and back off, while maintaining distance. However, you must first confirm that they are indeed tyrannical before taking action. For occasional accidents, it’s best to adopt a tolerant attitude. When dealing with tyrannical troublemakers, the simplest approach is to be straightforward with them. A friend of mine in business encountered a tyrannical client who didn’t follow the original agreement on delivery and payment, frequently, took small advantages, even yelled at employees and made threats. He bluntly told the client: "I appreciate your patronage and value you as a customer, but I cannot tolerate your habits. I don’t just do business with you—I’m not the only customer, and your demands will disrupt our company’s pricing. We’ve given you a fair price. If you’re not satisfied, then take your business elsewhere!" My friend’s straightforwardness immediately improved the client’s attitude. P21