Travel Reception Etiquette

Author: Li Jia Shan
Publisher:
Publish Date: 2006-05-01
Features: This book revolves around the six major elements of tourism, namely food, accommodation, transportation, sightseeing, shopping, and entertainment, and combines them with various aspects of tourism reception service etiquette. It provides targeted descriptions, especially focusing on the etiquette norms for reception staff at each stage of the tourism process and the behavioral guidelines for tourists.