Customer Relationship Management - Knowledge Book for Business Managers (Intermediate)

Author: Huang Guoxiong
Publisher:
Publish Date: 2006-01-01
Features: This book is a training manual for professional managers on customer relationship management, covering topics such as an introduction to customer relationship management, understanding customers, customer relationship management skills, customer relationship management platforms, and the construction of customer relationship management systems. It is suitable for individuals participating in business professional manager training programs.