Operations Management

Author: Zheng Chengde
Publisher:
Publish Date: 2003-11-01
Features: This book emphasizes the systematicity and continuity of knowledge. In terms of its overall structure, it is divided into three parts: Part I is the foundation of operations management, primarily covering management concepts, operations strategy, quality management, project management, and forecasting. Part II is the establishment of operations systems, including product design, site selection, facility layout, production and service process design, and job design. Part III is the control of operations systems, encompassing chapters on production planning, inventory management, material requirements planning, Just-In-Time (JIT) production methods, supply chain and logistics management, and ERP. The greatest feature of this book is that it not only focuses on explaining the basic theories of operations management but also covers almost all emerging hot topics in the field. For example, in the "Quality Management" section, in addition to total quality management (TQM) and quality control techniques, it also includes the 6Sigma quality revolution, which is currently very popular in global enterprises. The content on product design introduces the three major methods of modern product design and also discusses the concept of collaborative product commerce. In the "Supply Chain Management" chapter, it includes both traditional linear supply chain models and recently emerging value networks. The primary readers of this book are undergraduate and graduate students majoring in business administration, management engineering, and related fields in various universities. It can also serve as a training and learning resource for management personnel in enterprises engaged in related management work. To facilitate teaching and help readers better understand the relevant theories, this textbook is accompanied by a companion book titled Operations Management Case Collection, which can be used for classroom discussions or self-study by students.