Modern Hotel Practical English

Author: Fu Hui
Publisher:
Publish Date: 2005-01-01
Features: This textbook aims not only to improve the English proficiency of hotel professionals but also focuses on laying a solid foundation in professional English for students majoring in tourism and hotel management, enhancing their ability to communicate with hotel customers in English. This textbook is suitable for current students of tourism and related majors in higher education institutions and can also serve as a teaching material or reference for employees in tourism and hotel enterprises to strengthen their personal English conversational skills and communication abilities. The distinctive features of this book include the following:
High Practicality. The book is designed to provide readers with practical hotel English learning content and reference materials. The writing is closely focused on the frontline departments in the tourism and hotel industry where contact with customers occurs. Each section features vivid and authentic situational English and a rich collection of commonly used phrases.
Rich Content. The situational dialogues, role-playing scenarios, and reading materials in this book are all derived from various stages of receiving international tourists. The scenarios are flexible, highlighting the interaction between hotel staff and customers.
Emphasis on Industry Characteristics. Grounded in the actual scenarios of frontline hotel departments and combined with industry features, it facilitates direct and effective communication between hotel staff and customers.