English-Chinese Contrast Management Pocket Manual: Influence: Influence

Author: Story
Publisher:
Publish Date: 2003-01-01
Features: The various techniques and tools in this book will teach you how to establish rapport with others, how to interact with people of different personalities, how to handle others' resistance, and most importantly, how to make decisions. "Influence is the invisible lubricant of the business engine. The importance of management skills is as significant as a company's balance sheet, and even more decisive than financial knowledge. Richard Story is an expert in this field. His detailed description in the book will provide today's managers with a comprehensive, quick, authoritative reference guide."