Excellent Staff Level Up

Author: Tan Dizhou et al.
Publisher:
Publish Date: 2005-04-01
Features: If you are a store clerk, do you want to achieve twice the result with half the effort in sales? If you are a manager, are you already tired after implementing various measures like setting quotas, constantly urging and motivating without seeing effective results? If so, this book might be the most important book you find. It's really hard to be a store clerk, right? You might sigh in frustration. Is it really that difficult? There are no difficult tasks in the world; it's just that you haven't found the method to overcome them. Open this book, and you'll be pleasantly surprised to find that it depicts your daily work. You'll discover that it's not a general, preachy, rule-bound manual; nor is it a rough, framework-based training textbook, nor is it a overly complex, obscure theoretical book. The content it introduces are all real-life scenarios that happen around you, reproducing and analyzing the various problems you encounter in your daily work. It aims to show you how to perform better as a store clerk through numerous examples; teach you how to improve your performance in the arduous sales work; and guide you from an ordinary clerk to an excellent clerk, and then to a great manager. To help you gain insights in a relaxed reading amidst the pressures of work, we have set up nine challenges for you. From basic to professional, from simple to in-depth, after finishing each chapter, you'll make a new progress, and after passing each challenge, you'll accumulate more job experience and knowledge.