How to Conduct Conflict Management

Author: Wang Hao
Publisher:
Publish Date: 2005-01-01
Features: "10,000 Problems Managers Face Every Day" series selects common management issues encountered in the daily work of professional managers. It draws on new management concepts and methods to provide systematic operational guidelines for standardizing and internationalizing work in a standardized, step-by-step, and humanized manner. At the same time, it offers a convenient learning solution for managers to enhance their professional qualities. The series covers eight major categories, including communication skills, leadership development, human resources, marketing, finance, production, logistics, and comprehensive management. The first batch introduces 100 topics. The authors of the series include senior executives from multinational companies and renowned professors from famous domestic business schools. This series has the following characteristics:
Practicality of Topics: The series' topics are closely tied to the daily management work of managers, providing answers that are both standardized, professional, practical, and operational.
Systematic Content: The series covers all aspects of managers' work, serving as a comprehensive encyclopedia for management tasks.
Standardized Expression: The writing style of this series is consistent and standardized, making it easy for readers to learn, reference, and use.
Any enterprise exists in various forms and levels of cooperation and competition, so conflicts are inevitable in business operations. The level of a company's conflict management significantly impacts the smooth achievement of its business goals. This book provides a detailed explanation of the complete cycle of conflict management, including problem diagnosis, intervention, and feedback. At the same time, it proposes effective countermeasures for various manifestations of conflicts. This book will help managers grasp the basic models of conflict management, anticipate conflicts early, avoid negative conflicts, enhance positive conflicts, and propose practical solutions for specific types of conflicts.