International Quality Standards for Property Management: Undergraduate Series Textbooks for the 21st Century Property Management Profession

Author: Wang Youhui
Publisher:
Publish Date: 2004-09-01
Features: This book is written based on the content of the 2000 edition of the ISO 9000 family of standards and systematically introduces the international quality standards for property management. It can guide property management enterprises that implement international quality standards to establish, implement, operate, maintain, and review their quality management systems. Property management enterprises can refer to it for execution, effectively improving the level of quality management work, enhancing competitiveness and survival capabilities, and boosting the economic benefits and employee quality of the enterprises. In addition to serving as a professional textbook for property management, this book is an indispensable working tool for property management enterprises that have established or are preparing to establish quality management systems. Enterprises in other industries and readers interested in international quality standards can also find it valuable for reading.