New Effective Public Manager: Pursuing Success in a Transforming Government

Author: Cohen
Publisher:
Publish Date: 2002-02-01
Features: The New Effective Public Manager is a revised and expanded version of The Effective Public Manager. This book retains the fundamental content on management from the previous edition and develops new content, all explored using new cases that are closely aligned with the pulse of the times. The "new" aspects of this book are primarily reflected in: the focus on the ideas and recommendations for responding to management crises as reflected in the reports of the Volcker, Winterton, and Gore Commissions; the reengineering and revitalization movement in the field of public administration; and the application of proven, new total quality management techniques to public sector departments. This book is not only a valuable resource for employees in public management departments but also beneficial for students studying and researching public administration.