Hospitality industry supervisor

Author: KawaNa
Publisher:
Publish Date: 2002-07-01
Features: Currently, over 60 countries worldwide have adopted AHLA's teaching materials, with more than 1,400 universities, colleges, and vocational schools using them as textbooks and teaching aids. In 45 countries, 120 authorized institutions issue AHLA certificates for 35 key positions in the hotel industry, which are recognized with the highest professional status in the hotel industry. China Tourism Press has introduced the AHLA series of teaching materials, enabling readers to experience the true challenges of hotel work and gain practical methods and skills for solving real-world problems. It will help you fully understand the management and operational practices of modern international hotels, improving the professional standards of hotel management. The book includes case studies on interpersonal communication, education and training, production management, training, discipline, team building, dispute resolution, and professional development, targeting new managers to help them handle their work efficiently. The book also includes the latest information on team building and training methods currently used in the hotel industry.