Lean Six Sigma Case Study

Author: Wit
Publisher:
Publish Date: 2004-07-01
Features: This book uses a lively and engaging fable to explain how to combine the two most current process improvement methods—Lean Management and Six Sigma—to significantly improve quality and shorten cycles. Moreover, it details the reasons for implementing Lean Management before introducing Six Sigma programs. Here, the author asks readers to consider two questions. First, can a company maintain an error rate of around 3 per million and meet Six Sigma quality standards to become a first-class enterprise? Second, if you deliver defect-free products to a customer two weeks late, do you think your customer will accept it with pleasure or stamp their feet in anger? Lean Six Sigma is designed to help you balance quality and speed, removing personnel and the waste they create that hinder speed before executing Six Sigma programs, delivering products and services that are both fast and excellent. Three seasoned consultants skilled in Lean Management and Six Sigma solutions, starting from a human perspective, vividly depict the harmony and conflicts between people and technology, people and systems, helping you easily balance quality and efficiency and build more enterprises.