Introduction to Hotel Management

Author: Jiang Dingxin
Publisher:
Publish Date: 2000-06-01
Features: This book is one of the series textbooks for higher vocational tourism management. It is divided into nine chapters, systematically and comprehensively elaborating on the basic theories of hotel management, hotel organization management, service quality management, as well as the fundamental theories of human resources, materials, equipment, and marketing management. The content of the book is systematic and comprehensive, with explanations that are progressive and easy to understand. It has strong scientific, theoretical, and practical characteristics, making it not only an excellent textbook but also a valuable reference for a wide range of hotel management professionals.